Shipping and Delivery
Products are delivered to the shipping address you provided when placing your order. The shipment includes the ordered product(s), properly packaged, along with a detailed packing slip.
Average delivery times are 1 to 3 business days for France. The times indicated are averages and correspond to the processing and shipping times for products destined for metropolitan France. They are not binding deadlines. RC Team cannot be held liable for delivery delays or out-of-stock items.
SHIPPING
For all orders placed Monday through Friday before 3:00 PM, shipping occurs the same day.
Shipping times may be delayed by several days during peak periods (sales, Christmas, lockdowns, 3-day weekends).
By selecting the Chronopost carrier, same-day shipping is guaranteed for orders placed before 3 p.m.
Delivery times vary depending on the carrier.
FREE SHIPPING
CLICK AND COLLECT
You can pick up your order directly at our warehouse in Firminy from Tuesday through Friday, 9 a.m. to 4 p.m.
DELIVERY IN METROPOLITAN FRANCE
Our carriers available for shipping to Metropolitan France:
 France | Colissimo Pickup: Colissimo Home Delivery DPD Predict Chronopost Pickup Chronopost Home Delivery |
Please note: Fuel can only be delivered within France viaDPD Predict(+€1 per can).
DELIVERY OUTSIDE METROPOLITAN FRANCE
Our carriers available for shipping outside France:
 Germany | Chronopost Classic €7.99 to €14.99 (depending on weight) Delivery time: 2 to 3 days - Home delivery Chronopost 2Shop Europe €5.99 to €12.99 (depending on weight) Delivery time: 3 to 5 days - Pickup at a pickup point |
 Andorra | Colissimo Home Delivery €6.99 to €9.99 (depending on weight) Delivery time: 24–72 hours - Home delivery Monday through Saturday |
 Austria | Chronopost Classic €8.99 to €15.99 (depending on weight) Delivery time: 2–3 days - Home delivery |
 Belgium | Chronopost Classic €7.99 to €14.99 (depending on weight) Delivery time: 2 to 3 days - Home delivery Chronopost 2Shop Europe €4.99 to €11.99 (depending on weight) Delivery time: 3 to 5 days - Pickup at a pickup point |
 Denmark | Chronopost Classic €8.99 to €15.99 (depending on weight) Delivery time: 2 to 3 days - Home delivery |
 Spain | Chronopost Classic €8.99 to €15.99 (depending on weight) Delivery time: 2 to 3 days - Home delivery Chronopost 2Shop Europe €6.99 to €13.99 (depending on weight) Delivery time: 3 to 5 days - Pickup at a pickup point |
 Finland | Chronopost Classic €8.99 to €15.99 (depending on weight) Delivery time: 3 to 5 days - Home delivery |
 Hungary | Chronopost Classic €9.99 to €19.99 (depending on weight) Delivery time: 3 to 5 days - Home delivery Chronopost 2Shop Europe €9.99 to €17.99 (depending on weight) Delivery time: 3 to 5 days - Pickup at a pickup point |
 Ireland | Chronopost Classic €8.99 to €15.99 (depending on the (weight) Delivery time: 2 to 3 days - Home delivery |
 Italy | Chronopost Classic €8.99 to €15.99 (depending on weight) Delivery time: 2 to 3 days - Home delivery Chronopost 2Shop Europe €6.99 to €13.99 (depending on weight) Delivery time: 3 to 5 days - Pickup at a pickup point |
 Luxembourg | Chronopost Classic €7.99 to €14.99 (depending on weight) Delivery time: 2 to 3 days - Home delivery Chronopost 2Shop Europe €5.99 to €12.99 (depending on weight) Delivery time: 3 to 5 days - Pickup at a pickup point |
 Monaco | Colissimo Home Delivery €6.99 to €9.99 (depending on weight) Delivery time: 24–72 hours - Home delivery Monday through Saturday Chronopost Home €14.99 to €19.99 (depending on weight) Delivery time: 24 hours - Home delivery |
 Norway | No delivery available at this time |
 Netherlands | Chronopost Classic €7.99 to €14.99 (depending on weight) Delivery time: 2–3 days – Home delivery Chronopost 2Shop Europe €5.99 to €12.99 (depending on weight) Delivery time: 3–5 days – Pickup at a pickup point |
 Poland | Chronopost Classic €9.99 to €19.99 (depending on weight) Delivery time: 3 to 5 days - Home delivery Chronopost 2Shop Europe €9.99 to €17.99 (depending on weight) Delivery time: 3 to 5 days - Pickup at a pickup point |
 Portugal | Chronopost Classic €8.99 to €15.99 (depending on weight) Delivery time: 2 to 3 days - Home delivery Chronopost 2Shop Europe €6.99 to €13.99 (depending on weight) Delivery time: 3 to 5 days - Pickup at a pickup point |
 Sweden | Chronopost Classic €8.99 to €15.99 (depending on weight) Delivery time: 2 to 3 days - Home delivery |
 Switzerland | Colissimo Home Delivery €12.99–14.99 (depending on weight) Delivery time: 3–5 days - Home Delivery Chronopost Classic €27.99 to €39.99 (depending on weight) Delivery time: 2 to 3 days - Home delivery |
 Czech Republic | Chronopost Classic €9.99 to €19.99 (depending on weight) Delivery time: 3 to 5 days - Home delivery Chronopost 2Shop Europe €9.99 to €17.99 (depending on weight) Delivery time: 3 to 5 days - Pickup at a pickup point |
Shipping outside Europe:
Our carriers available for air shipping outside Europe:
Please note: It is not possible to ship LIPO batteries or oversized packages by air
 Reunion Island | UPS Express Saver From €29.99 to €109.99 (depending on weight) Delivery time: 3–15 days - Home delivery Colissimo Eco OM From €9.99 to €64.99 (depending on weight) Delivery time: 2 to 3 weeks - Home delivery |
 Mayotte | UPS Express Saver From €29.99 to €109.99 (depending on weight) Delivery time: 3–15 days - Home delivery Colissimo Eco OM From €9.99 to €64.99 (depending on weight) Delivery time: 2 to 3 weeks - Home delivery |
 Guadeloupe | UPS Express Saver From €29.99 to €109.99 (depending on weight) Delivery time: 3–15 days - Home delivery Colissimo Eco OM From €9.99 to €64.99 (depending on weight) Delivery time: 2 to 3 weeks - Home delivery |
 Martinique | UPS Express Saver From €29.99 to €109.99 (depending on weight) Delivery time: 3–15 days - Home delivery Colissimo Eco OM From €9.99 to €64.99 (depending on weight) Delivery time: 2 to 3 weeks - Home delivery |
 French Guiana | UPS Express Saver From €29.99 to €109.99 (depending on weight) Delivery time: 3–15 days - Home delivery Colissimo Eco OM From €9.99 to €64.99 (depending on weight) Delivery time: 2 to 3 weeks - Home delivery |
 New Caledonia | UPS Express Saver From €49.99 to €199.99 (depending on weight) Delivery time: 3–15 days - Home delivery |
 French Polynesia | UPS Express Saver From €49.99 to €199.99 (depending on weight) Delivery time: 3–15 days - Home delivery |
 Wallis and Futuna | UPS Express Saver From €49.99 to €199.99 (depending on weight) Delivery time: 3–15 days – Home delivery |
IMPORTANT:
We recommend that the Buyer refuse any package that is damaged, opened, or soiled. If desired, the Buyer may inspect the contents in the presence of the delivery person before signing the delivery receipt.
If in doubt, it is advisable to refuse the package and report the incident towww.rcteam.comas soon as possible.
Once the package has been accepted and received, no claims can be made against the carrier.
RC Team cannot be held liable for products damaged or lost during shipping.
RETENTION OF TITLE
The products remain the property of RC Team until full payment of the price has been received. This retention of title does not preclude the transfer of risk, which takes effect upon delivery of the products.
